Frequently Asked Questions
Q: How long have you been in business?
A. Oak Leaf Builders has been in business since 1994.
Q. How many jobs do you typically handle at the same time?
A. We may work on more than one project at a time but we staff each job
so that a dedicated crew is working on your home at all times.
Q. What percentage
of your business is repeat or referral business?
A. About 75% of our business comes from repeat or referral business.
Q. Who will be assigned as Project Supervisor for my job?
A. Kieran Barton, General Contractor and Owner of Oak Leaf Builders, supervises every job.
Q. Will the crew working on my home be OLB full-time employees or subcontractors?
A. OLB crew members will always be on the job but if your
project requires an outside contractor we will use one with whom we have
a long-standing relationship.
Q. Does OLB carry liability insurance and workers compensation?
A. Yes. OLB carries liability insurance and workers compensation.
Q. Is OLB bonded
and insured?
A. Yes. OLB is bonded and fully insured.
Q. Are you a
member of a national trade association?
A. Yes. OLB is a member of the [Name here]
Q. Have you or
your employees had any special training?
A. Yes. Our crew offers a colelctive range of training that includes [examples here]
Q. What is your payment policy?
A. Typically we ask for one-third down, one third midway through the
job, and the remaining third at the time of completion. Before your
project begins, though, we'll agree on a mutually agreeable payment
plan.
Q. Can you provide references?
A. Yes. We'll be happy to provide you with a list of references.